SHIPPING INFORMATION & SERVICES

Please note:

  • Please allow 3-5 days to despatch your order during our current busy sale period.
  • Shipping times listed are estimates only and are subject to change due to factors beyond our control.
  • Delays may occur both in processing and delivery over holiday and/or promotional periods.

    IMPORTANT INTERNATIONAL Shipping Information

    We work with a range of expert, trust-worthy delivery services to suit your needs, locations and time line in the most efficient way possible. The carrier for your order will depend on your location.

    • North American orders will be shipped via DHL Express. Orders over $800 value may be split in to multiple shipments to ensure quickest and safest delivery.
    • Canadian orders will be sent via Australia Post International, you are likely to incur duties taxes on your order, please read our paragraph about this below.
    • UK & European orders will be sent via Australia Post International, you are likely to incur duties taxes on your order, please read our paragraph about this below.
    METHOD COST TIME SERVICE
    USA $10 USD orders under $200USD 2-5 Business Days DHL Express
    USA FREE SHIPPING orders over $200USD 2-5 Business Days DHL Express
    Rest of the World $15 USD orders under $200USD 5-15 Business Days Australia Post International
    Rest of the World FREE SHIPPING orders over $200USD
    5-15 Business Days
    Australia Post International
    • Unfortunately we are unable to ship to Russia at this stage due to government restrictions.

    TAXES & DUTIES

    If you live in Canada, UK or Europe, you are likely to incur customs duties and taxes in your country by your customs department. These additional costs are your responsibility to pay and will like be around 20-30% of your total order value. These duties and taxes will differ between each countries own tax laws, please check with your local Customs Office for more information. Infamous Swim is not responsible for these charges.

    We are required by law to provide accurate information about your order on the commercial invoice. We cannot change the declared value of your order. These duties and taxes are charged to you by your countries customs department and our out of our control. 

    If you choose to not accept your delivery from DHL and 'Return To Sender', for any reason including due to duties and taxes, Infamous Swim can only refund the order value less both outbound and inbound shipping fees.

    By placing your order with Infamous Swim you are accepting these terms and conditions as part of our purchase.

      

    DISCLAIMER

    By placing an order with Infamous, you acknowledge you are responsible for any original shipping charges, any applicable customs and duties import fees, and the cost of return shipping, should you wish to exchange your items.

    Our warehouse team ship your order out pretty quickly so please take care in choosing your items, sizes and complete your address on your order as our customer service team can't always change this in time. If you need to make any changes to your order details, please email info@infamousswim.com immediately.

    Infamous Swim is not responsible for incorrect shipping address being provided, nor any associated costs to cover error made be the customer, nor for the loss in transit of any packages lost as a result of the wrong address being entered by the customer.