INTERNATIONAL SHIPPING RATES
For AUSTRALIA and NEW ZEALAND
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DISPATCH AT THE MOMENT IS 7-10 BUSINESS DAYS
Thank you for your order and support of our small Australian business! Our mission is to provide beautiful, high-quality pieces for women across Australia, and as a small team, we take great care in crafting and preparing each order. During busy holiday periods, our dispatch times are currently 7-10 business days. We truly appreciate your patience and understanding as we work hard to get your order to you as quickly as possible.
Please note
- Dispatch is currently taking 7-10 business days.
- Add our “Jump the Queue” service to your cart to ensure your order takes top priority and is pushed to the front of our queue.
- If you ordered PRE ORDER products, there is an estimated time of arrival. Please see our TCs for pre orders as ticked when ordering.
- Infamous Swim has no control over this Australia Post shipping times. Please see below options for Australia Post estimate shipping times.
- Shipping times listed are estimates only and are subject to change due to factors beyond our control.
- Delays may occur both in processing and delivery over holiday and/or promotional periods.
- We would like to inform you that during our clearance and BFCM Sale, there is a possibility of overselling certain items. We apologise in advance for any inconvenience this may cause. In the event of overselling, we will issue a refund for the affected items and proceed to ship the remaining items in your order as we work through the orders.
- Additional shipping cost applies to all orders with Final Sale products.
| COUNTRY | CURRENCY | EXPRESS SHIPPING FEES (Local Currency) |
FREE SHIPPING THRESHOLD | EXPRESS SHIPPING TIME FRAME | DUTY & SALES TAX | RETURN FEE (Local Currency) |
|---|---|---|---|---|---|---|
| United States | USD | 8 | 100 | 2-4 Business Days after dispatch | TAX included | 10.00 |
| Canada | CAD | 10 | 140 | 3-5 Business Days after dispatch | TAX included | 20.00 |
| United Kingdom | GBP | 8 | 80 | 3-5 Business Days after dispatch | Included | 10.00 |
| Singapore | SGD | 10 | 140 | 3-5 Business Days after dispatch | Included | 20.00 |
| United Arab Emirates | AED | 45 | 500 | 3-5 Business Days after dispatch | Included | 100.00 |
| Germany | EUR | 10 | 90 | 3-5 Business Days after dispatch | TAX included | 10.00 |
| Netherlands | EUR | 10 | 100 | 3-5 Business Days after dispatch | Included | 10.00 |
| Switzerland | CHF | 10 | 90 | 3-5 Business Days after dispatch | Included | 10.00 |
| Hong Kong | HKD | 60 | 800 | 3-5 Business Days after dispatch | TAX included | 100.00 |
| Norway | NOK | 100 | 1,100 | 3-5 Business Days after dispatch | Included | 100.00 |
| Ireland (Republic of) | EUR | 10 | 100 | 3-5 Business Days after dispatch | TAX included | 10.00 |
| France | EUR | 10 | 90 | 3-5 Business Days after dispatch | Included | 10.00 |
| Qatar | QAR | 45 | 500 | 3-5 Business Days after dispatch | Included | 100.00 |
| Israel | ILS | 35 | 400 | 3-5 Business Days after dispatch | TAX included | 100.00 |
| Malaysia | MYR | 60 | 600 | 3-5 Business Days after dispatch | Included | 100.00 |
| Denmark | DKK | 80 | 800 | 3-5 Business Days after dispatch | Included | 100.00 |
| Brazil | BRL | 80 | 700 | 3-5 Business Days after dispatch | Not Included | 100.00 |
| Spain | EUR | 10 | 100 | 3-5 Business Days after dispatch | Included | 10.00 |
| Poland | PLN | 55 | 500 | 3-5 Business Days after dispatch | Included | 100.00 |
| Taiwan | TWD | 350 | 3,300 | 3-5 Business Days after dispatch | Not included - payable at checkout | 500.00 |
| Czech Republic | CZK | 275 | 2,600 | 3-5 Business Days after dispatch | Included | 300.00 |
| Saudi Arabia | SAR | 40 | 500 | 3-5 Business Days after dispatch | Included | 100.00 |
| Japan | JPY | 1750 | 16,000 | 3-5 Business Days after dispatch | Included | 2,000.00 |
| Korea (South) | KRW | 17000 | 1,40,000 | 3-5 Business Days after dispatch | Included | 20,000.00 |
| Italy | EUR | 10 | 100 | 3-5 Business Days after dispatch | TAX included | 10.00 |
| Sweden | SEK | 100 | 1,100 | 3-5 Business Days after dispatch | Included | 100.00 |
| Belgium | EUR | 10 | 100 | 3-5 Business Days after dispatch | Included | 10.00 |
| Mexico | MXN | 250 | 2,100 | 3-5 Business Days after dispatch | Included | 300.00 |
| Greece | EUR | 12 | 110 | 3-5 Business Days after dispatch | TAX included | 10.00 |
| Rest of EU | EUR | 10 | 90 | 3-5 Business Days after dispatch | Included | 10.00 |
| ROW | USD | 12 | 100 | 3-5 Business Days after dispatch | Included | 10.00 |
| Australia & New Zealand | Visit https://infamousswim.com.au/ |
TERMS & CONDITIONS
NOTE DURING SALE PERIOD
Dispatch time may take 7-10 business days during Clearance/BFCM Sale/Holiday period.
No consolidation or rush order can be processed during the Sale
We would like to inform you that during our clearance sale, there is a possibility of overselling certain items. We apologise in advance for any inconvenience this may cause. In the event of overselling, we will issue a refund for the affected items and proceed to ship the remaining items in your order as we work through the orders
We are unable to offer Free Shipping during our Clearance Sale
Add our “Jump the Queue” service to your cart to ensure your order takes top priority and is pushed to the front of our queue.Full price and discount code items are eligible for exchange & store credits
Shipping times listed are estimates only and are subject to change due to factors beyond our control
Delays may occur both in processing and delivery over holiday and/or promotional periods
IMPORTANT INTERNATIONAL SHIPPING INFORMATION
We work with a range of expert, trust-worthy delivery services to suit your needs, locations and time line in the most efficient way possible. The carrier for your order will depend on your location.
North American orders will be shipped via Australia Post International, DHL e-Commerce and DHL Express. Orders over $800 USD value may be split in to multiple shipments to ensure quickest and safest delivery
Canadian orders will be sent via Australia Post International, you are likely to incur duties taxes on your order, please read our paragraph about this below
UK & European orders will be sent via Australia Post International, you are likely to incur duties taxes on your order, please read our paragraph about this below
Unfortunately we are unable to ship to Russia at this stage due to government restrictions.
TAXES & DUTIES
For orders going to United States and Canada, Tax will be included. Applicable duty may apply at checkout.
For orders going to the United Kingdom, United Arab Emirates, European Union, Qatar, Saudi Arabia, Japan, Europe, Hong Kong, Spain, Singapore, Isarel, Malaysia, Czech Republic, Mexico and Rest of EU, all prices shown are inclusive of import duties and taxes.
For all other countries, duties & taxes will be automatically calculated and displayed during checkout. Depending on the country, you will have the option to choose DDP (Delivery Duty Paid) or DDU (Delivery Duty Unpaid).
Please note that if DDU is selected, you will be responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes.
By placing your order with Infamous Swim you are accepting these terms and conditions as part of our purchase.
DISCLAIMER
By placing an order with Infamous, you acknowledge you are responsible for any original shipping charges, any applicable customs and duties import fees or customs requirements (i.e. Proof of ID), and the cost of return shipping, should you wish to exchange your items.
Our warehouse team ship your order out pretty quickly so please take care in choosing your items, sizes and complete your address on your order as our customer service team can't always change this in time. If you need to make any changes to your order details, please email info@infamousswim.com immediately.
Infamous Swim is not responsible for incorrect shipping address being provided, nor any associated costs to cover error made be the customer, nor for the loss in transit of any packages lost as a result of the wrong address being entered by the customer.
All of our international parcels are subject to your relevant local Government Authorities' Screening Processes. You may be required to provide photo ID or a copy of your passport to clear your parcel. By placing an order with us, you acknowledge that you are responsible to provide the relevant proof of identification to assist our Carriers in completing the Screening and Clearance process. If you are unable to meet these requirements, you will be liable for shipping and return to sender fees, as the parcel will be returned to us.